Always include:
- Subject line
- Opening greeting
- Body
- Signature
- Don’t respond when you’re emotional (respond professionally)
- Proofread twice before sending your email
- Use emojis sparingly
- Keep emails concise (50-100 words)
- Ensure subject lines are short and specific
- Check email tone (don’t joke around, if they aren’t)
- Respond to your team same-day or within 24-48 hours
- Don’t send emails over the weekend
- Try to not send emails after 5 pm unless it’s an emergency
- Use “reply all” when needed
- Clean up emails that are being forwarded
- Ask a teammate to review your email for “tough situations”
- Triple-check the name and email address before clicking send
